Frequently Asked Questions (FAQ)
1. What is Tshirt Oasis?
Tshirt Oasis is your go-to destination for stylish, comfortable, and high-quality t-shirts. We offer a variety of designs for men and women, with a focus on quality materials and lasting comfort.
2. How do I place an order?
Ordering is simple! Browse our collection, select your favorite designs, choose your size and color, and add them to your cart. Proceed to checkout, enter your shipping details, and complete payment securely.
3. What payment methods do you accept?
We accept major credit and debit cards. All transactions are encrypted for your security.
4. Do you offer free shipping?
Yes! We offer free shipping on all orders over $99. No promo code needed—your discount is applied automatically at checkout.
5. How long does shipping take?
Orders are processed within 1-3 business days. Standard shipping typically takes 5-7 business days, while expedited shipping options are available at checkout for faster delivery.
6. Can I track my order?
Yes! Once your order ships, you will receive a tracking number via email so you can monitor your delivery.
7. What is your return and exchange policy?
We want you to love your purchase! If you’re not completely satisfied, we accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in their original packaging. Visit our Returns & Exchanges page for more details.
8. What if my order arrives damaged or incorrect?
If you receive a damaged or incorrect item, please contact our customer support team within 7 days of delivery with photos of the issue. We will promptly resolve the problem by sending a replacement or issuing a refund.
9. Do you offer custom t-shirts?
At this time, we do not offer custom designs, but we’re always expanding our collection! Stay tuned for updates by joining our newsletter.
10. How can I contact customer support?
You can reach our friendly customer support team via email at support@tshirtoasis.com or by filling out the contact form on our website. We strive to respond within 24-48 hours.
If you have any other questions, feel free to reach out—we’re happy to help!